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Return to shopFAQ’s
Orders & Customization
You can use our customization tool on the product page to add text, images, or designs before placing your order.
Yes, you can upload your own images, logos, or artwork. Make sure the file is high quality for best print results.
Yes, a preview is shown for reference. However, the final product may have slight variations in placement or color.
Yes, changes are allowed within 12 hours of placing the order. After that, production may start and changes wonβt be possible.
Shipping & Delivery
- Standard orders: 5β10 days
- Bulk orders: 10β25 days (depending on quantity)
All products are made-to-order, so production time is required before shipping.
Currently, express delivery may not be available for all products. Contact us for urgent orders.
Tracking details will be shared via email or WhatsApp once your order is shipped.
Payments & Pricing
We accept UPI, Debit/Credit Cards, Net Banking, and other secure payment methods.
No, we do not support COD as a payment method. Only the online payment option is available.
Returns, Refunds & Cancellation
No, customized products are non-returnable unless defective or incorrect.
You can request a replacement within 48 hours of delivery with photo/video proof.
Yes, you can cancel within 12 hours of placing the order. After that, cancellation is not allowed.
Refunds are processed within 5β10 business days after approval.
Design & Quality
There may be slight differences due to printing process and screen color variations.
Low-resolution images may result in poor print quality. Please upload high-quality files.
We do basic checks, but customers are responsible for final design accuracy.
Bulk & Corporate Orders
Yes, we offer bulk and corporate orders for events, teams, and businesses.
Yes, special pricing is available for large quantities. Contact us for a quote.
Bulk orders may take 5β15+ business days depending on quantity and design.
Support & Contact
Email: info@sweatology.in
Phone/WhatsApp: +91 95103 31165
Our team is available during business hours. We aim to respond within 24 hours.